Reputation Management as a service consists of protecting your brand or service from influential customers who either hold something against you or write negative things online for others to see.
Reputation Management as a service consists of protecting your brand or service from influential customers who either hold something against you or write negative things online for others to see. Comments may be made online by a range of people, including customers, ex-employees, competitors or other observers. This can severely damage a company’s reputation and can even result in closure if it’s not dealt with swiftly and correctly.
Consumers use the internet to make buying decisions on particular products and brands that interest them. Even those who buy offline will often look online to research, read reviews and ask for opinions from other consumers about these brands. SEO Local’s reputation management experts have expertise of the wide range of forms of consumer generated media, including on review sites, blogs and forums.
Here at SEO Local, we offer reputation management that allows companies to protect their brand, especially during difficult financial times. Companies often request our reputation management services when they see increasing falls in their online sales, and we use a range of reputation management techniques to negate the damaging influence of bad reviews and bad news on your ability to win business. Our reputation management solutions allow you to better connect with your customers as well as to promote your products and services effectively.
Our reputation management techniques include creating social media profiles across a wide range of websites to bring you in closer contact with your customers. Our reputation management experts offer advice on the best ways of using these platforms to interact with your user base, increasing your followers while accentuating your brand’s personality. We have reputation management software that can monitor mentions of your brand on various social platforms, allowing you to quickly nip any problems that arise in the bud before they do any wider damage to your company.
Using the proper tools, our experts are able to do several key things to elevate any reputation problems you may have on the Internet. Firstly, we can track and monitor all negative comments and react immediately to any new comments that may arise.
We formulate a plan to push the offending website/s onto page 2 at the most, ensuring fewer people see the comments. To find out more about how we can help protect or restore faith in your brand or service get in touch with us today.